The Social Security Administration is now offering Social Security Video Connect. This service may allow some SSA clients to meet with a Social Security representative for:
- Medicare
- Benefit applications
- Overpayments
- Redeterminations
- U.S. citizen no-change replacement Social Security cards
- U.S. citizen date of birth changes
To use this service, clients need to have access to a Microsoft Teams-compatible device (desktop, laptop, tablet, or smartphone with a web camera).
Clients can request a video appointment by contacting their local Social Security office or calling 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday.
