Idaho State Police Honors Unsung Heroes During National Public Safety Telecommunicators Week


Idaho State Police (ISP) is proud to recognize the second week of April as National Public Safety Telecommunicators Week, paying tribute to the invaluable contributions of our Regional Communications Officers (RCOs) stationed across the state.

Observed from April 14th to 20th, National Public Safety Telecommunicators Week serves as a poignant reminder of the crucial role telecommunicators play in ensuring the safety and well-being of our communities. These unsung heroes are the first point of contact in times of crisis, serving as the vital link between those in distress and emergency response teams.

Captain Jens Pattis, overseeing ISP’s Communications Centers, underscores the significance of RCOs in public safety, stating, “All of our Regional Communications Officers, stationed in our two Regional Communications Centers, are the ‘first-first responders’ of this agency. Handling over 200,000 calls for service each year, they navigate the most stressful situations with unparalleled expertise. Their swift action in gathering crucial information, dispatching emergency resources, and providing life-saving instructions is commendable and truly invaluable to communities throughout Idaho.”

Despite often working behind the scenes, telecommunicators’ impact is profound. ISP acknowledges their dedication and unwavering commitment to public service. Despite the challenges they face, RCOs remain steadfast in their duty to ensure the safety and well-being of all residents.

“While telecommunicators may not always receive the recognition they deserve, ISP is committed to honoring their service,” stated Captain Pattis. “During National Public Safety Telecommunicator Week, we express our deepest gratitude and thank our RCOs for their consistent and unwavering dedication.”

In celebrating National Public Safety Telecommunicators Week, ISP reaffirms its commitment to supporting and recognizing the invaluable contributions of its telecommunicators in safeguarding communities across the state.