Disruptive driver’s licensing system prompts NPC Sheriff to withhold money from ITD

itd

Nez Perce County Sheriff Joe Rodriguez is withholding county tax dollars from paying for state-provided driver’s license services that have been plagued by frequent delays.

The Idaho Transportation Department has had ongoing issues with implementing an updated software for driver’s license services that have experienced repeated and unexpected outages. Rodriguez said the county can’t assess how much to pay ITD for driver’s licensing since it is down so frequently, and he decided to put local tax dollars into a trust until the agency can sort out the issue.

ITD has blamed Amsterdam-based contractor Gemalto for the disruptive rollout of the $10.5 million dollar project.

Sporadic outages have occurred since the system went online in 2016.

As a short-term solution, ITD allowed Department of Motor Vehicles offices across the state to use software other than Gemalto. The department is working with the Idaho Sheriff’s Association and the Governor’s Office to develop a long-term solution. (NPC Sheriff, Lewiston Tribune)

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