CenturyLink is being hit with a class-action lawsuit in Washington state, claiming the company charged customers for unwanted services and charged customers more than was quoted. Idaho was expected to join the suit this week.
The complaint claims CenturyLink billed customers for services they never wanted; billed customers more than what was quoted in sales calls; charged early termination fees when customers canceled their services due to higher rates or because the service wasn’t what was promised; and billed customers for periods when they didn’t actually have service. The suit asks a federal judge in Washington to allow any CenturyLink customers from 2013 to the time of the filing to be eligible for reimbursement.
The suit filed Friday is the latest against the telecom company in a number of states. According to the suit, damages could range from 600 million dollars to 12 Billion, based on CentruyLink’s 5-point-9 million subscribers.
If customers are interested in joining the lawsuit they can contact the lawfirm of Geragos and Geragos.
The suit comes a week after a former employee who blew the whistle on the company filed a lawsuit for wrongful termination. The employee alleges she was fired after raising concerns about other employees signing customers up for accounts without authorization. She claims she was fired after telling CEO Glen Post on a company message board about the customers being defrauded. CenturyLink said it was investigating. (KTVB)
